Shipping Policy

At MDL Healthcare Pvt. Ltd., we are committed to delivering your orders safely, securely, and on time. We partner with trusted courier and logistics providers to ensure a smooth shipping experience for our customers.

Order Processing

All orders are usually processed within 2 business days from the date of purchase. During high-demand periods, festive seasons, or unforeseen circumstances, processing times may be slightly delayed. In such cases, customers will be informed through email or other available contact methods.

Shipping & Delivery Time

Orders are generally dispatched within 48 hours to 5 working days, depending on product availability and delivery location.

Estimated delivery timelines may vary based on:

• Shipping destination
  
• Courier service availability
  
• Weather conditions
  
• Public holidays or peak shipping periods
  

While we make every effort to ensure timely delivery, delays caused by courier partners or external factors may occasionally occur.

Order Changes & Cancellation

If you wish to modify or cancel your order, please contact our support team as soon as possible after placing the order. Once an order has been processed or shipped, changes or cancellations may not be possible.

Shipping Address Responsibility

Customers are requested to provide accurate and complete shipping information while placing an order. MDL Healthcare Pvt. Ltd. will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Shipments

If your package is lost, damaged, or tampered with during transit, please contact us immediately. Our team will coordinate with the shipping partner to investigate and resolve the issue at the earliest possible time.

Customer Support

For any shipping-related questions, tracking assistance, or delivery concerns, feel free to contact our customer support team.

MDL Healthcare Pvt. Ltd.

Email: info@mdlhealthcare.com
Website: www.mdlhealthcare.com