Privacy Policy

At MDL Healthcare Pvt. Ltd. (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit or use our website and services.

By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from users in different ways while operating our website and services.

Personal Information

When you interact with our website, place an order, register an account, or contact us, we may collect:

• Full Name
  
• Email Address
  
• Phone Number
  
• Billing & Shipping Address
  
• Payment Information
  
• Account Details
  
• Any information voluntarily submitted by you
  

Automatically Collected Information

When you browse our website, certain information may automatically be collected, including:

• IP Address
  
• Browser Type
  
• Device Information
  
• Internet Service Provider (ISP)
  
• Operating System
  
• Website usage behavior
  
• Referral pages and exit pages
  
• Date and time of visit
  

This information helps us improve website functionality, security, and user experience.

2. Cookies Policy

Our website uses cookies and similar technologies to improve user experience and website performance.

Cookies may be used for:

• Website functionality
  
• Session management
  
• Remembering user preferences
  
• Analytics and performance tracking
  
• Personalized content
  
• Marketing and advertising
  
• Remarketing campaigns
  

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for website functionality, account login, and secure browsing.

Performance Cookies

These cookies help us analyze website traffic, visitor behavior, and overall website performance.

Functional Cookies

These cookies remember user settings such as language preferences and login details.

Advertising & Targeting Cookies

These cookies may be used by advertising partners to display relevant advertisements based on your browsing behavior.

4. Third-Party Advertising & Analytics

We may use trusted third-party services including:

• Google Analytics
  
• Google Ads
  
• Facebook Remarketing
  
• Advertising Partners & Ad Networks
  

These services may use cookies, pixels, and tracking technologies to provide analytics and personalized advertising.

You can opt out of personalized advertising through your browser settings or third-party opt-out tools.

5. How We Use Your Information

The information collected may be used to:

• Process orders and payments
  
• Deliver products and services
  
• Improve website performance
  
• Personalize user experience
  
• Respond to customer inquiries
  
• Send updates, offers, and promotional emails
  
• Prevent fraudulent activities
  
• Comply with legal obligations
  

6. Marketing Communications

We may send promotional emails, newsletters, offers, or updates related to our products and services. You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

7. Sharing of Information

MDL Healthcare Pvt. Ltd. does not sell or rent personal information to third parties.

However, we may share information with:

• Payment gateways
  
• Shipping partners
  
• Website service providers
  
• Marketing and advertising platforms
  
• Government or legal authorities when required by law
  

8. Legal Disclosure

We may disclose personal information if required to:

• Comply with legal obligations
  
• Respond to court orders or government requests
  
• Protect our legal rights
  
• Prevent fraud or security threats
  
• Enforce website policies
  

9. Data Retention

We retain your personal information only for as long as necessary to fulfill business, legal, financial, or operational requirements. Once data is no longer required, it will be securely deleted or destroyed.

10. Your Rights

You may have the right to:

• Access your personal information
  
• Correct inaccurate information
  
• Request deletion of your data
  
• Withdraw consent for marketing communications
  
• Request details regarding data processing
  

To exercise these rights, please contact us using the details below.

11. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. However, no online platform can guarantee absolute security.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

13. Community & User Content

If you post reviews, comments, or content on our website, the information may become publicly visible. Please avoid sharing sensitive personal information in public areas of the website.

14. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

15. Changes to This Privacy Policy

MDL Healthcare Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

MDL Healthcare Pvt. Ltd.

Email: info@mdlhealthcare.com

Website: www.mdlhealthcare.com